11 May IDENTIFY ANY OPPORTUNITIES FOR IMPROVEMENT IN THE MANAGEMENT OF THE PROJECT’S BUSINESS PROCESS MANAGEMENT.
PROJ6009 Business Process Management
Assessment
Assessment: Business Process Management Plan.
¥ Part C: Business process analysis.
Individual/Group
Individual for online delivery mode Group for face-to-face delivery mode
Length
Part B: 1200 words
Learning Outcomes
C. Establish and justify governance processes for business process management change to ensure that all stakeholders are considered in technology change decisions
Context:
This assessment is evaluating students learning basics of business process management in organisations. This assessment helps students develop a business process management plan for a particular case (organisation or project). The plan incorporates identifying the existing (as-is) situation of the processes of this case and the future state of these processes for efficiency benefits. Then, model the process and provide some suggestions (what-ifs) to improve the process. Furthermore, provide an analysis report on which suggestion is feasible and practical for the case used in this assessment.
Instructions:
Compulsory – In this assessment, you will begin with identifying a particular case using: United States Steel Corporation (USS).
Part C: Business Process Analysis (Modules 4)
1. Examine the business maturity of the case used in United States Steel Corporation (USS).
2. Highlight the techniques and tools (BPMN, YAWL or Swim lane diagrams) that can be used in process analysis incorporating United States Steel Corporation (USS).
3. Identify potential challenges when applying the process improvements tools and techniques from an organisation perspective.
4. Identify any opportunities for improvement in the management of the project’s business process management.
5. Provide a feasibility analysis of applying process improvement tools mentioning United States Steel Corporation (USS)
¥ Output: Complete and submit Part C by the end of Module 4.
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Compulsory Learning resources:
Bal, J. (1998). Process analysis tools for process improvement. The TQM Magazine, 10(5), 342-354.
Buavaraporn, N., & Tannock, J. (2013). Business process improvement in services: case studies of financial institutions in Thailand. International Journal of Quality & Reliability Management, 30(3), 319-340.
Duffy, K. A. (2013). Three Levels of a Business Process Hierarchy. [Video file]. Retrieved from https://youtu.be/gpyczj7WTds
Siha, S. M., & Saad, G. H. (2008). Business process improvement: empirical assessment and extensions. Business Process Management Journal, 14(6), 778-802.
Childe, S. J., Maull, R. S., & Bennett, J. (1994). Frameworks for Understanding Business Process Re‐engineering. International Journal of Operations & Production Management, 14(12), 22-34.
SAP Technology (2013). Business Process Analytics in SAP NetWeaver Business Process Management (BPM). [Video file]. Retrieved from https://youtu.be/_ZM7Scf7LXI
Bucher, T., & Winter, R. (2009). Project types of business process management: Towards a scenario structure to enable situational method engineering for business process management. Business Process Management Journal, 15(4), 548-568.
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