15 Jul IDENTIFY LEGAL AND ETHICAL REQUIREMENTS OF PROPERTY MANAGEMENT
CPPDSM4007A Identify Legal And Ethical Requirements Of Property Management
ASSESSMENT
CPPDSM4007A Identify Legal And Ethical Requirements Of Property Management Identify Legal and Ethical Requirements of Property Management to Complete Agency Work (CPPDSM4007A)
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Units of competency
This assessment is your opportunity to demonstrate your competency in the following unit:
CPPDSM4007A Identify Legal and Ethical Requirements of Property Management to Complete Agency Work
Assessment activities
The activities contained in this document are outlined below.
Part 1: Short answer questions
This section consists of 9 short-answer questions.
Question 2, 3, 5, 6 & 7 consist of multiple parts.
Part 2: Case study
This section consists of 2 questions based on a provided scenario.
Both questions consist of multiple parts.
Question 2 (d) requires the completion of 3 industry forms.You can access these forms in the supporting resources for your state. Where available, also refer to any other handouts/factsheets in your supporting resources on how to complete the forms.
We are here to help
If you have any questions about this assessment you can email us at realestate@kaplan.edu.au. You can expect an answer from one of our technical advisers or student support staff.
Part 1: Short-answer questions
Question 1
In your own words explain why effective communication skills are so important when managing property on behalf of landlord clients.
Question 2
(a) Name the main legislation in your state/territory (state the name of the Act as well as any Regulations related to this Act where relevant) that covers residential tenancy matters and which statutory authority administers this legislation.
Note:If you are in the ACT, the body that covers residential tenancy matters and administers this legislation is a Government body not a Statutory authority.
YOUR STATE The main legislation in your state that covers residential tenancies Statutory authority that administers this legislation
(b) Where within your state’s legislation can you locate the ethical and conduct standards applicable if you were working in property management? List two (2) of these conduct standards.
Note: Not all states have a separate rules/code of conduct legislation. If this is the case for you, refer to the main legislation in your state governing agency practice. This legislation will cover an agent’s responsibility and conduct requirements. Identify two (2) requirements from the agent legislation in your state that relate to property management.
YOUR STATE Where specifically within your state’s legislation can you locate information regarding the ethical and conduct standards in relation to property management? Provide two (2) examples of these conduct standards that are specifically relevant to property management.
Question 3
(a) What is the name of dispute resolution body for residential tenancy disputes in your state?
(b) Name two (2) types of disputes that you may need to use this body to resolve?
Question 4
Explain the process for taking, processing and releasing a rental bond in your state by completing the table below, including:
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