INF220: IS Principles ashford university week 1

Discussions

To participate in the following Discussion Forums, go to this week’s Discussion link in the left navigation:

1. Information Systems and GlobalizationHow are information systems transforming business and what is their relationship to globalization? Give examples to illustrate your answer. Respond to at least two of your classmates’ postings.
2. Organizational PerformanceHow do enterprise applications, collaboration and communication systems, and intranets improve organizational performance? Give examples to illustrate your answer. Respond to at least two of your classmates’ postings.

Assignments

To complete this assignment, go to this week’s Assignment link in the left navigation:

UPS and the Utility of Information SystemsAfter reading chapter one, watch the video: (Real Media Player can be downloaded for free at www.real.com) and read the additional write-up on page 16 of your text. Answer the questions listed below using APA format. Be sure to integrate vocabulary from the text to demonstrate your understanding of concepts. The paper should not exceed 2 double-spaced pages (excluding title page).

United Parcel Service’s operations are driven by its information systems technology. Beginning as a local delivery service in 1907, UPS expanded on the West coast initially, reached New York in the 1930s, and went international in the 1970s. Today, UPS delivers over 14 million packages daily to 200 countries and territories. A $1.5 billion technology investment in the 1980s buoyed the growth of UPS. The investment enabled the development of the International Shipments Processing System (ISPS), which is the key to the company’s overseas operations. The technology infrastructure enables UPS to offer its customers services in addition to the basic shipment of packages. UPS drivers play an important role in the company’s services by capturing information at the endpoints of each delivery segment. Volume, cultural differences, and hardware readiness all impact the development and continued growth of UPS.

1. What external factors affect international operations at UPS?
2. How do these factors cause UPS to adjust its operations?
3. What are the inputs, processing, and outputs of UPS’ tracking system.
4. What technologies are used by UPS? How are these technologies related to UPS’ business model and business objectives?
5. What problems do UPS’s information systems solve?

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