06 Jul METHODS BESIDES SURVEYING MIGHT BE USED TO COLLECT IMPORTANT SELECTION DATA FROM EMPLOYEES?
Using Data to Enhance Hiring Decisions
Many organizations struggle with the selection because predicting how employees will perform once hired is difficult. Hiring decisions are frequently made even more difficult because of a lack of awareness of the key employee knowledge and skills that are needed to function effectively in a job, as well as the lack of good selection instruments and tests that enables hiring managers to identify the best job candidates. These challenges can lead to improper selection decisions, poor employee job attitudes and job fit, and high turnover, so HR professionals have a vested interest in determining better ways of identifying good talent for their companies.
One approach that has been used extensively in other functions, and that is being utilized more frequently in HR, involves the use of primary data to facilitate good decision-making. Using data to drive selection decisions provides hiring managers the right information needed to identify the kinds of characteristics individuals should ideally have to successfully perform work. Information is usually collected directly from employees working in a particular position, often times with a questionnaire, and this information is correlated with performance data in an effort to determine which characteristics are significantly related to the kinds of positive work outcomes that the company expects from its employees (i.e., low turnover, high productivity, etc.). After identifying a list of positive characteristics, HR professionals can develop selection tests and other evaluation tools that can be used to make more appropriate hiring decisions.
One organization that has successfully relied on data to enhance decisions related to employee selection is Bon-Ton stores Inc., a retail organization with several hundred stores located in 23 states. The company was experiencing high turnover, specifically among its cosmetic salespersons, and wanted to take proper steps to bring these numbers down to more acceptable levels. The selection test used by the company was apparently not identifying the proper talent needed in this particular job, Bon-Ton turned to the outside recruitment firm Kenexa for assistance with hiring.
A study was conducted to identify the employee characteristics that predicted high job performance in the sales position, and information was collected from several hundred cosmetic associates using a 250-item questionnaire. Performance data were also compiled from Bon-Ton’s productivity archives. The analysis enabled the company to isolate the factors that led to job success, and an assessment test and standardized interview questions were developed to make better hiring decisions in the company.
The results have been very positive for Bon-Ton. For instance, turnover statistics for the cosmetics sales associates had decreased dramatically. In addition, sales performance has increased in the cosmetics group, further highlighting the validity of the program. The company is now planning to use this selection approach in other areas of the firm to enhance hiring decisions for other jobs.65
QUESTIONS
1. Discuss how using a data-driven approach to hiring can enhance selection in companies.
2. What other methods besides surveying might be used to collect important selection data from employees?
3. What types of skills will HR professionals need to develop a data-driven approach to selection in companies?
Reference
a scholarly reference from a website as well
NIV bible
Mathis, R. L., Jackson, J. H., Valentine, S.R., & Meglich, P. (2017). Human Resource Management (15th ed.). Stamford, CT: Cengage Learning.
ISBN: 9781305500709
Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteDemy. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.
Fill in all the assignment paper details that are required in the order form with the standard information being the page count, deadline, academic level and type of paper. It is advisable to have this information at hand so that you can quickly fill in the necessary information needed in the form for the essay writer to be immediately assigned to your writing project. Make payment for the custom essay order to enable us to assign a suitable writer to your order. Payments are made through Paypal on a secured billing page. Finally, sit back and relax.
About Writedemy
We are a professional paper writing website. If you have searched a question and bumped into our website just know you are in the right place to get help in your coursework. We offer HIGH QUALITY & PLAGIARISM FREE Papers.
How It Works
To make an Order you only need to click on “Order Now” and we will direct you to our Order Page. Fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.
Are there Discounts?
All new clients are eligible for 20% off in their first Order. Our payment method is safe and secure.