PM3140: Systems Analysis Patsy Reece

Create a sequence diagram for each of the following scenario descriptions for a health clubmembership:

1. When members join the health club, they pay a fee for a certain length of time. The clubwants to mail out reminder letters to members, asking them to renew their membershipsone month before their memberships expire. About half of the members do not renewtheir memberships. These members are sent follow-up surveys to complete about whythey decided not to renew so that the club can learn how to increase retention. If themember did not renew because of cost, a special discount is offered to that customer.Typically, 25% of accounts are reactivated because of this offer.

2. Every time a member enters the club, an attendant takes his or her card and scans it tomake sure that the person is an active member. If the member is not active, the systempresents the amount of money it costs to renew the membership. The customer is giventhe chance to pay the fee and use the club, and the system makes note of thereactivation of the account so that special attention can be given to this customer whenthe next round of renewal notices is dispensed

SYSTEM ANALYSIS UNIT 10 EXCERCISE 1

1

PM3140: Systems Analysis
Patsy Reece

SYSTEM ANALYSIS UNIT 10 EXCERCISE 1

2

Create a sequence diagram for each of the following scenario descriptions for a health club membership:
1. When members join the health club, they pay a fee for a certain length of time. The club wants to mail
out reminder letters to members, asking them to renew their memberships one month before their
memberships expire. About half of the members do not renew their memberships. These members are
sent follow-up surveys to complete about why they decided not to renew so that the club can learn how
to increase retention. If the member did not renew because of cost, a special discount is offered to that
customer. Typically, 25% of accounts are reactivated because of this offer.
2. Every time a member enters the club, an attendant takes his or her card and scans it to make sure that
the person is an active member. If the member is not active, the system presents the amount of money it
costs to renew the membership. The customer is given the chance to pay the fee and use the club, and
the system makes note of the reactivation of the account so that special attention can be given to this
customer when the next round of renewal notices is dispensed..

Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteDemy. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.