22 Jun president of the health system this
president of the health system this afternoon. What will you say to him or her? (Points: 25)
6. (TCO F) You are the newly hired hospital administrator for Healthcare-U.S. System, a national system of tertiary hospitals located throughout the U.S. Your organization has just approved new monies for developing new quality management initiatives. The individual hospitals have implemented their own quality management programs. Some of these programs have produced stellar results and high levels of patient satisfaction, although others have had much less success.
Your focus as the newly hired administrator is to develop a corporate quality improvement program that will be standard throughout the company’s hospitals. The quality improvement plan must be responsive to any local needs or issues. How will you craft that plan? What will you include in your plan? Include some specific examples of what you might measure. How will you get to buy-in from your individual organizations that already have their own plan?
7. (TCO G) You’ve just been hired as the Chief Operating Officer (COO) for a new orthopedic physician practice. The new practice was created by two previously independent practice groups that had fines for governmental regulatory violations, as well as suspected fraudulent billing practices. You just received a subpoena to appear in court and testify as to your role in the organization and knowledge of billing practices.
All you know is that the clinic has recently purchased a new electronic billing and medical records system that is HIPAA-Compliant. One goal of this electronic system is to address all areas of compliance and to clean up any issues from the past. It is also intended to position the new organization as an organization with an impeccable reputation for compliance. Articulate your vision for this plan and components that are required for its success. How will you justify the expense associated with your plan? Keep in mind that you have a newly formed organization and differing organizational cultures. (Points: 40)
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