11 May Problem Solving
- Choose an organizational communication problem you have experienced in your workplace or other organization with which you are involved. Examples of organizational communication problems are as follows:
- The leaders of an organization know they have to downsize (that is, fire) a large number of employees but do not effectively communicate the situation.
- Policies at a company are not followed in different departments or at different locations because the policies are not communicated well by a central office.
- Employees with inappropriate skill sets are hired because individuals familiar with the requirements do not communicate with the individuals hiring for the position.
- Two leaders within an organization provide different directions on how employees should conduct their work.
- Use any of the suggested materials listed in the Resources or search for other resources from the Capella library to examine decision-making models, and select one to apply to the organizational communication problem you have chosen.
- Write a recommendation paper in which you address the following:
- Describe the organizational communication problem and how it might negatively impact an organization.
- Explain the decision-making model you chose that applies to the problem and indicate why you chose it by comparing it to another decision-making model.
- Describe recommended solutions to the organizational communication problem using the chosen decision-making model, and assesses the difficulty of implementing your suggested solutions.
- Justify how your recommended solutions address the communication problem and how they would provide value to the organization.
Additional Requirements
Your analysis and recommended solutions should be well organized and written in clear, succinct language. Follow APA rules for attributing sources that support your analysis and conclusions.
Academic Integrity and APA Formatting
As a reminder related to using APA rules to ensure academic honesty:
- When using a direct quote (using exact or nearly exact wording), you must enclose the quoted wording in quotation marks, immediately followed by an in-text citation. The source must then be listed in your references page.
- When paraphrasing (using your own words to describe a non-original idea), the paraphrased idea must be immediately followed by an in-text citation and the source must be listed in your references page.
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