psyc305 midterm exam 2019 march new latest

27 Jun psyc305 midterm exam 2019 march new latest

Question
Question 1 3 pts

(TCO 2) Almost always listed as important for leadership success is/are ____.

Basic intelligence

Clear and strong values

High level of personal energy

All of the above

Training

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Question 2 3 pts

(TCO 2) Qualities belonging potentially to everyone, but possessed more fully by leaders, include all of the following except ____.

Vision and enthusiasm

Stability and concern for others

Self-confidence and persistence

Vitality and integrity

Hearing and size

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Question 3 3 pts

(TCO 2) Concern for others requires _____ and ____, and the result is ____, which is the foundation of ____.

Experience and fortitude; learning; survival

Patience and listening; trust; loyalty

Discussion and contemplation; education; expression

Time and place; emotion; community

None of the above

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Question 4 3 pts

(TCO 2) The most important quality of leadership is ____, including _____ and ____.

Knowledge; on-the-job learning and formal education

Motivation; desire and effort

Integrity; honesty and courage

Decisiveness; information finding and willingness to take orders

None of the above

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Question 5 3 pts

(TCO 2) Characteristics of followers that influence the leadership process are _____ and ____.

Race and gender

Respect for authority and interpersonal trust

Past mistakes and future plans

Abstract reasoning and concrete experience

None of the above

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Question 6 3 pts

(TCO 2) Different kinds of intelligence include all of the following except:

Verbal/linguistic

Logical/mathematical

Visual/spatial

Bodily/kinesthetic

Memory/recall

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Question 7 3 pts

(TCO 2) Over time, the shift in emphasis for business success has been from _____ to ____.

Communities to systems

Command and control to relationship management

Innovation to hierarchy

Team building to skill building

None of the above

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Question 8 3 pts

(TCO 2) Successful leaders today must master challenges such as _____ and ____, as well as traditional duties such as _____ and ____.

Purchasing and inventory control; staffing and accounting

Advertising and sales; engineering and production

Office politics and re-engineering; work design and wage administration

Giving orders and quality control; public speaking and report writing

Developing people and doing the right things; organizing work and implementing plans

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Question 9 3 pts

(TCO 2) A transformational leader does all but which of the following:

Develops a vision that is compelling to followers

Articulates a strategy for bringing vision to life

Builds momentum by recognizing progress

Demonstrates character by setting an example

Takes credit for the accomplishments of others

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Question 10 3 pts

(TCO 2) Situational factors that influence the leadership process include:

Size of the organization

Social and psychological climate

Employment patterns

Type, place, purpose of work performed

All of the above

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Question 11 3 pts

(TCO 5) The leadership philosophy behind quality improvement efforts is both ____, based on ____, and ____, concerned with ____.

Technical; information systems; and strategic; business ethics

Hard; scientific management, and soft; human side of work

Masculine; support; feminine; power

Current; empirical data; historic; social influence

None of the above

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Question 12 3 pts

(TCO 2) All of the following are important qualities of leadership except:

Ability

Stability

Persistence

Charisma

Seniority

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Question 13 3 pts

(TCO 2) All of the following are factors that influence the nature of the situation or the context of leadership except:

Type of work performed

Size of organization

Social climate

Employee wages

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Question 14 3 pts

(TCO 3) Gandhi, the Indian spiritual and political leader, believed that effective leaders ____, not ____.

Point the way; show by example

Command respect; earn respect

Lead the elite; lead the masses

Are served by followers; serve followers

Guide and inspire; command and control

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Question 15 3 pts

(TCO 3) Employee participation has been shown to have a _____ impact on business success.

Positive

Negative

Neutral

None of the above

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Question 16 3 pts

(TCO 5) Deming worked with the _____ and helped to rebuild their economy.

English

Japanese

Germans

Soviets

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Question 17 3 pts

(TCO 3) Good ways to be a servant leader include:

Get out of the executive suite and onto the floor

Get out of the headquarters and into the field

Get out of the ivory tower and into the real world

All of the above

None of the above

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Question 18 3 pts

(TCO 3) Through _____ and ____, the older community passes on ethics to young people.

Modeling and socialization

Command and control

Self-study and self-leadership

Rules and regulations

Preaching and teaching

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Question 19 3 pts

(TCO 5) An employee concerned primarily with the seniority system, insurance plan, and retirement policy is motivated by:

Physical needs

Social esteem needs

Affiliation needs

Security needs

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Question 20 3 pts

(TCO 5) Maslow identified all of the following as characteristics of a self-actualized person except:

Superiority

Intimacy

Autonomy

Spontaneity

Creativity

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Question 21 3 pts

(TCO 5) The highest need possible is:

Social

Self-fulfillment

Self-esteem

Security

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Question 22 3 pts

(TCO 3) In the years since World War II, the American workplace has become more:

Isolated

Hierarchical

Exclusive

Participative

Paternal

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Question 23 3 pts

(TCO 5) After survival, security, and belonging needs are satisfied, people are motivated by the need for:

Power

Immortality

Respect

Health

None of the above

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Question 24 3 pts

(TCO 5) The _____ motivational level is closely related to the nature of the work and depends on aspects of the job itself for satisfaction.

First

Second

Third

Fourth

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Question 25 3 pts

(TCO 1) A leader’s ability to _____ and _____ is essential for leadership success.

Understand people, deal with them effectively

Understand finance, keep technically proficient

Manipulate others, retain personal power

Live a balanced life, support the arts

None of the above

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Question 26 3 pts

(TCO 5) Jeffrey Pfeffer shows that _____ correlates positively with motivation, and identifies _____ practices that successful companies share.

Profit; seven

Safety; three

Enthusiasm; 10

All of the above

None of the above

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Question 27 3 pts

(TCO 5) Proven policies and techniques that have positive effects on employee morale include all of the following except:

Introduce a group bonus plan

Increase the amount and types of group interaction

Assign whole tasks, including preparatory and finishing work

Eliminate rewards based on job classification

Reduce the number of hierarchical levels

Allow workers to determine their own work methods

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Question 28 3 pts

(TCO 5) _____ is the author of The Human Side of Enterprise.

Abraham Maslow

Douglas McGregor

Kurt Lewin

Ken Blanchard

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Question 29 3 pts

(TCO 5) A continuum of empowerment, least to most, is as follows:

Scientific management, industrial democracy, human relations training

Kibbutzim, job enrichment, collective bargaining

Suggestion box, quality circles, self-directed work teams

Quality improvement teams, safety meetings, labor/management codetermination

None of be above

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Question 30 3 pts

(TCO 5) The effective leader gives attention to:

Super stars

Fallen stars

Middle stars

All of the above

The team, not individuals

 

CO 5)

(1) Describe and explain, in your own words, the five principles of an empowered workplace as given by Robert Cole.

(2) Explain how one-way communication can affect employees’ morale and productivity.

(TCO 1,4) Understanding why people do what they do is the basis for leading and managing people.

(1) Using Jeffrey Pfeffer’s nine points about motivation from our book, please explain how employee motivation and company success are related. (7 points)

(2) Explain how unsatisfied needs can be harmful to an individual and give an example from your own experience. (8 points)

(3) Describe five ways a leader might motivate employees. (5 points)