• Question 1
Which of the following statements is true?
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• Question 2
According to the text, _____ provides the opportunity for learning and _____ is a result of the learning.
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• Question 3
Learning is defined as
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• Question 4
Which of the following statements is true?
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• Question 5
The authors’ use of attitudes rather than abilities as one of the three types of learning outcomes is based on
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• Question 6
In an open system model, which of the following statements is NOT true?
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• Question 7
In the evaluation of training, a determination of whether the trainer actually covered all aspects of the training as designed is called
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• Question 8
Which of these steps is part of the continuous improvement model?
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• Question 9
When comparing ISO certified companies with companies that were not certified, the text noted that ISO certified companies
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• Question 10
What is the focus of the ISO standards?
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• Question 11
All aspects of the training program come together in the
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• Question 12
_________ is (are) the foundations for competencies.
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• Question 13
5 out of 5 points
A broad grouping of knowledge, skills, and attitudes that enable a person to be successful at a number of similar tasks is known as a
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• Question 14
The defender strategy is also referred to as
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• Question 15
Most companies use the _____ strategy when addressing their training and development needs.
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• Question 16
Which of the following statements is true regarding change?
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• Question 17
A reason there might be conflict among HRD and OD professionals is that the OD practitioner
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• Question 18
Organizational development is best defined as
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• Question 19
What is one reason companies should invest in strategic HR?
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• Question 20
Which of the following is a market leader strategy?
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• Question 21
Low uncertainty in the external environment is created by
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• Question 22
A mechanistic design is best applied in which of the following situations?
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• Question 23
Which of the following statements is true in an uncertain environment?
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• Question 24
A non-routine technology label is applied to tasks that have
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• Question 25
According to the text, the strategic planning process at Hewlett Packard Canada in the late 1980’s resulted in
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• Question 1
Classical conditioning
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• Question 2
Gagné-Briggs’ micro theory of instructional design
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• Question 3
Asking trainees to provide examples of how the knowledge being trained relates to what they already know facilitates
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• Question 4
The power that a group has over its members was first noted in which studies of the 1920’s and the 1930’s?
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• Question 5
Which of the following is true about good theories?
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• Question 6
Which of the following statements is true regarding expectancy theory?
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• Question 7
The _____ the self-efficacy, the _____ the performance.
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• Question 8
5 out of 5 points
What are the factors that interact to determine performance?
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• Question 9
5 out of 5 points
Who is responsible for development of expectancy theory?
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• Question 10
5 out of 5 points
Who laid the foundation for reinforcement theory?
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• Question 11
5 out of 5 points
Which studies compared the effects of participation vs. no participation in organizational change endeavors in the 1940’s?
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• Question 12
5 out of 5 points
Which of the following statements is true of motivation theories?
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• Question 13
5 out of 5 points
A competency-based approach focuses on
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• Question 14
5 out of 5 points
The _____ approach to job analysis immediately identifies the KSAs required for the job.
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• Question 15
5 out of 5 points
The approach to operational analysis which identifies key competencies of the job is known as
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• Question 16
5 out of 5 points
When an OPG is identified, a(n) _____________ should be conducted in conjunction with an organizational analysis in order to fully understand the nature of the gap.
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• Question 17
5 out of 5 points
In response to a TNA, the decision is to “change the job.” This means
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• Question 18
5 out of 5 points
A triggering event
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• Question 19
5 out of 5 points
A speed test can appropriately be used to measure the _____ of a skill.
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• Question 20
5 out of 5 points
The _____ approach identifies the various work activities required to successfully perform a job.
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• Question 21
5 out of 5 points
In ________ competencies are defined as “a cluster of related knowledge, skills, and attitudes that differentiate high performers from average performers.”
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• Question 22
5 out of 5 points
A training needs analysis is conducted when a
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• Question 23
Which of the following focuses on an anticipated performance problem in the future?
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• Question 24
Looking at the internal environment of an organization and determining its fit with organizational goals and objectives is associated with which TNA component?
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• Question 25
5 out of 5 points
Self ratings
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