Question 1. 1.00 point A(n) _____ organization depends heavily on an informal structure of employee networks.

1.

1.00 point

A(n) _____ organization depends heavily on an informal structure of employee networks.

organic

mechanistic

bureaucratic

authoritative

hierarchical

2.

1.00 point

_____ found that organizations in a complex, dynamic environment developed a high degree of differentiation to cope with the challenges.

Lawrence and Lorsch

Spolsky and Pryor

Peter Drucker

Adam Smith

Elton Mayo and colleagues

3.

1.00 point

In which of the following conditions should the optimal span of control be wide?

Jobs are vastly different and performance measures are not comparable.

Subordinates prefer autonomy to close supervisory control.

The work is not clearly defined and has many overlaps with other types of work.

The manager is incompetent and micromanages his subordinates.

Subordinates are inadequately trained.

4.

1.00 point

In the context of the horizontal structure of a firm, which of the following is true of line departments?

Their career growth depends on being an expert in a particular function.

They tend to be less focused on monitoring and controlling performance.

They provide specialized or professional skills.

They make things, sell things, or provide customer service.

They seem to stifle new ideas with a focus on requirements and procedures.

5.

1.00 point

Which of the following is a disadvantage of the traditional functional approach to departmentalization?

Communication between functions may fall off due to conflicts.

People may pay less attention to functional tasks than to customer satisfaction.

People care more about the company than their respective functions.

The structure promotes only functional integration.

Managers become generalists, not specialists.

6.

1.00 point

Which of the following is a disadvantage of a matrix organization?

Coordination across product lines and divisions is difficult.

Too much democracy can lead to not enough action.

Managers do not acquire the depth of expertise that develops in the functional structure.

Functions are not centralized at headquarters.

Duplication of effort is expensive.

7.

1.00 point

When organizations coordinate activities by establishing routines that remain in place over time, we say that work has been _____.

delegated

formalized

modulated

standardized

brokered

8.

1.00 point

Which of the following is one of the strategies that managers can use to cope with high uncertainty and heavy information demands in today’s environments?

Cut spending on information technology.

Reduce horizontal relationships.

Reduce the need for information.

Eliminate slack resources.

Eliminate matrix structures.

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