Question 1 2.5 / 2.5 points When different supervisors define levels of p

24 Aug Question 1 2.5 / 2.5 points When different supervisors define levels of p

Question 1 2.5 / 2.5 points

When different supervisors define levels of performance (good, fair, poor. differently, unfair appraisals could result due to a problem with __________.

Question options:

unclear standards

halo effects

complexity

leniency

Question 2 2.5 / 2.5 points

The __________ problem occurs when supervisors tend to rate all of their subordinates consistently low.

Question options:

central tendency

leniency

strictness

bias

Question 3 0 / 2.5 points

Because in most organizations there is a hierarchy of goals, employee performance standards should __________.

Question options:

be standard

make sense in terms of the broader organizational goals

be decided by the top executive

all of the above

Question 4 2.5 / 2.5 points

Which of the following could result in a legally questionable appraisal process?

Question options:

conducting a job analysis to establish criteria and standards for successful performance

basing appraisals on subjective supervisory observations

administering and scoring appraisals in a standardized fashion

using clearly defined job-performance dimensions

Question 5 2.5 / 2.5 points

Jason is generally considered unfriendly at work. His supervisor rates him low on the trait “gets along well with others” but also rates him lower on other traits unrelated to socialization at work. Jason’s performance appraisal may be unfair due to __________.

Question options:

impression management

stereotyping

halo effects

strictness

Question 6 2.5 / 2.5 points

Career planning refers to the __________.

Question options:

process through which someone becomes aware of personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals

lifelong series of activities that contributes to a person’s career exploration, establishment, success, and fulfillment

process of using activities like training and appraisal to provide a career focus

occupational positions a person has over his or her lifetime

Question 7 2.5 / 2.5 points

Miranda wants to become a partner at her law firm. But she is worried because everyone understands that 70-hour work weeks are the norm for someone striving to become a partner. Miranda wants to be fair to her family as well as excel at work. To address this problem, the law firm could help by __________.

Question options:

providing Miranda with a career coach

encouraging Miranda to join a career success team

eliminating institutional barriers that disproportionately affect women

encouraging Miranda to temporarily work in a different job

Question 8 2.5 / 2.5 points

John, the supervisor of the manufacturing department, is in the process of evaluating his staff’s performance. He has determined that 15% of the group will be identified as high performers, 20% as above-average performers, 30% as average performers, 20% as below-average performers, and 15% as poor performers. John is using a __________ method.

Question options:

graphic rating scale

constant sum ranking scale

forced distribution

alternation ranking

Question 9 2.5 / 2.5 points

What process allows top management to diagnose the management styles of supervisors, identify potential “people” problems, and take corrective action with individual supervisors as necessary?

Question options:

strategic performance appraisal

organizational development

upward feedback

critical incidents

Question 10 2.5 / 2.5 points

Performance appraisals may be conducted by __________.

Question options:

the immediate supervisor

peers

rating committees

all of the above

Question 11 2.5 / 2.5 points

When goal setting, performance appraisal, and development are consolidated into a single, common system designed to ensure that employee performance supports a company’s strategy, it is called __________.

Question options:

strategic organizational development

performance management

performance appraisal

human resource management

Question 12 2.5 / 2.5 points

When an employee’s personal characteristics such as gender influence a supervisor’s evaluation of his or her performance, the problem of __________ has occurred.

Question options:

bias

stereotyping

central tendency

halo affect

Question 13 2.5 / 2.5 points

Besides the supervisor, which of the following is available to managers as an alternative source of performance appraisal information?

Question options:

peers

rating committees

the employee

all of the above

Question 14 2.5 / 2.5 points

Who is responsible for planning, guiding, and developing an employee’s career?

Question options:

the immediate supervisor

the employee

the organization

the development officer

Question 15 2.5 / 2.5 points

Behaviorally anchored rating scale (BARS. refers to an appraisal method, which __________.

Question options:

is based on progress made toward the accomplishment of measurable goals

combines the benefits of narratives, critical incidents, and quantified scales by assigning scale points with specific examples of good or poor performance

requires that the supervisor keep a log of positive and negative examples of a subordinate’s work-related behavior

requires a supervisor to evaluate performance by assigning predetermined percentages of those being rated into performance categories

Question 16 2.5 / 2.5 points

All of the following are advantages of using the critical incident method for appraising performance except that __________.

Question options:

it provides examples of good performance

it does not include a numerical rating

it provides examples of poor performance

incidents can be tied to performance goals

Question 17 2.5 / 2.5 points

When Amanda interviewed for a job with the employment commission, the interviewer warned her that the job could be very stressful with long hours and a lot of bureaucracy. The interviewer was trying to provide __________.

Question options:

reality shock

a realistic job interview

disincentive

a challenge

Question 18 2.5 / 2.5 points

Which of the following is a criticism of the forced distribution method?