Question 1. ____ provides employees with specific, identifiable

1. ____ provides employees with specific, identifiable knowledge and skills for use in their present jobs.

a. Orientation

b. Learning

c. Employee development

d. Training

2. Development is distinguished from training, in that

a. development is broader in scope, focusing on individuals gaining new capabilities useful

for both present and future jobs.

b. EEO laws and regulations apply primarily to training not development.

c. training is usually provided internally whereas development takes place in external

learning environments.

d. development provides people with specific, identifiable knowledge and skills for use on

their present jobs.

3. A fitness center is planning to invest in specialized pieces of exercise equipment. This equipment is

highly effective, but the customers could be injured if the equipment is used incorrectly. So, the fitness

center is sending its exercise instructors to a certified training program to learn how to use these

machines correctly. This would be classified as

a. required and regular training.

b. job/technical training.

c. problem-solving training.

d. developmental training.

4. Henry is scheduling a program on handling hazardous materials for production employees at the

chemical plant to comply with OSHA regulations. This type of program is classified as ____ training.

a. job/technical

b. required and regular

c. developmental

d. problem-solving

5. Ben, a new manager, is being sent to a series of seminars to bring his communication, meeting

management, and team-building skills to the higher level needed for his new duties. Ben is being

trained in ____ skills.

a. emotional

b. soft

c. tangible

d. concrete

6. Training is an area targeted by employment laws and regulations. A primary discrimination concern

centers on the

a. methods by which mentors are selected and allocated.

b. diversity content of training programs.

c. amount of expenditures on training of minority and disabled employees versus training of

majority and able-bodied employees.

d. criteria used to select individuals for inclusion in training programs.

7. The planned introduction of new employees to their jobs, coworkers, and the organization is a

definition of

a. orientation.

b. organizational entry.

c. employee development.

d. indoctrination.

8. Amanda has just completed her MBA for which her company paid all tuition and book expenses.

Amanda signed a training contract with her employer that runs for four years. A headhunter has

contacted Amanda with an offer of a position that would be a significant promotion. Which of the

following statements is TRUE?

a. Amanda cannot leave to go to another firm for four years because of this contract.

b. Training contracts that prohibit trainees from future employment with competitors are

illegal.

c. Amanda could ask the offering company for a signing bonus that would cover her

obligation to her employer for her MBA expenses.

d. If Amanda took the job offer from the other company, Worldwide Food Services could sue

the new employer for the cost of Amanda’s educational expenses under the

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