1.(TCO 1) All of the following are physical resources except (Points : 7)
raw materials.
a robotic welder.
labor used in production.
an inventory of finished goods.
an office building.
Question 2. 2.(TCO 2) Which of the following is an example of a merger? (Points : 7)
Brown Electronics and Kelvin Data Systems form a new company, and Brown and Kelvin cease to exist.
Brown Electronics buys Kelvin Data Systems and continues to operate as Brown Electronics.
Brown Electronics buys Kelvin Data Systems, and Kelvin operates as a subsidiary of Brown.
Brown completes a hostile takeover of Kelvin.
None of the above
Question 3. 3.(TCO 3) All of the following issues stem from how employees treat the organization except (Points : 7)
conflicts of interest.
wages and working conditions.
secrecy and confidentiality.
employee honesty.
misappropriation of organizational resources.
Question 4. 4.(TCO 4) McDonald’s operates restaurants around the world in airports. The agreement between McDonald’s and the airports is a(n) (Points : 7)
global sourcing agreement.
strategic alliance.
global business.
exporting agreement.
direct investment.
Question 5. 5.(TCO 5) Busy managers will often use _____, or rules of thumb, to make decision making more simple. (Points : 7)
heuristics
folksonomies
algorithms
sophisms
Question 6. 6.(TCO 6) After watching the royal wedding, Susan wants to start her own hat-making company in the United States. To help her determine whether this is a good idea, she needs to find the answers to which of the following questions? (Points : 7)
Who are my customers, and where are they?
Who are my competitors, and where are they?
How can I differentiate my product from that of my competitors?
In what quantities and at what price will my customers buy my service?
All of the above
Question 7. 7.(TCO 7) _____ is defined as clear and distinct lines of authority among all positions in an organization. (Points : 7)
Autonomy
Delegation
Chain of command
Span of management
Departmentalization
Question 8. 8.(TCO 8) According to Herzberg, when _____ factors are adequate, employees won’t be satisfied, but they won’t be dissatisfied either. (Points : 7)
intrinsic
hygiene
motivating
neutral
Question 9. 9.(TCO 9) Which of the following statements does NOT describe an advantage of verbal communication? (Points : 7)
It is easy to use.
It is accurate.
It facilitates feedback.
It is comfortable for managers.
It can be done with little preparation.
Question 10. 10.(TCO 10) The basic purpose of control is (Points : 7)
to cope with organizational complexity.
to adapt to environmental changes.
to minimize costs.
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