Question 1. You are the HRM manager in a company with a highly diverse workforc

1. You are the HRM manager in a company with a highly diverse workforce. Over lunch you are
explaining to a Caucasian, middle-class, line manager that she needs to use different training techniques
with her Hispanic employees than with her black employees because of the difference in their cognitive
structures. By “cognitive structures,” you mean:
a) their personality traits.
b) the way they perceive and respond to the world around them.
c) their social and economic grouping.
d) those individual characteristics over which they have little or no control.
e) their problem-solving abilities.
2. Fundamentally, diversity:
a) consists of those elements in our lives over which we have no control, but which make
us individuals.
b) is caused by the choices we make about our lifestyles, etc., that make us who we are.
c) is all the human characteristics that make us who we are.
d) is simply another term for affirmative action in the workplace.
e) is another term for “stereotype”.
3. Jorge is from Guatemala. Amanda, an American co-worker, assumes that Jorge, (and all
Guatemalans) are just like her two Latina friends, and that the three share the same abilities, likes, and
dislikes. Amanda is guilty of:
a) discrimination.
b) stereotyping.
c) harassment.
d) closed-mindedness.
e) a and b
4. An important diversity issue is understanding the distinction between diversity and the
source of diversity. Which of the following is an example of diversity?
a) Terrance believes men should lead group discussions. Cami thinks gender is irrelevant to
leadership.
b) Marshall and Patty attended parochial school as children and readily accept
authoritarian leadership.
c) Jesus enjoys hot spicy food because he is a Latino.
d) Carla does well in mathematics because she is an Asian-American.
e) All of the above are examples of the sources of diversity.
5. Diversity is a function of:
a) stereotyping.
b) an individual’s group membership.
c) individual characteristics, some of which can be changed, and some over which one has
no control.
d) segmented communication networks.
e) the current implementation of affirmative action programs and their quotas.
6. When identifying individual characteristics in groups of people, it is very likely that:
a) two groups will have substantial overlap with regard to any given characteristic.
b) two groups will have very little overlap with regard to any given characteristic.
c) the overlap that occurs between two groups is affected by the groups’ interactions with one
another.

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