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Question 121. The level of information overload is a function of

Question 121. The level of information overload is a function of

Question

121. The level of information overload is a function of:

A. the sender’s use of jargon and the receiver’s perceptual biases.

B. the receiver’s information-processing capacity and the actual information load received.

C. the sender’s ability to filter out negative information and the receiver’s ability to get that information from other sources.

D. the percentage of noise in the communication network that the receiver understands.

E. the amount of information actually sent as a percentage of total organisational knowledge.

[QUESTION]

122. Which of the following reduces information overload by increasing the person’s information-processing capacity?

A. Using a filtering algorithm to screen out incoming email

B. Learning speed-reading to read more pages per hour

C. Reading summaries of long documents

D. Using an assistant to screen out unwanted mail

E. All of these increase the person’s information-processing capacity.

[QUESTION]

123. Which of the following activities helps us to cope with information overload?

A. Working longer hours

B. Learning to read faster

C. Improving our time management

D. Reading abstracts rather than entire documents

E. All of these help us to cope with information overload.

[QUESTION]

124. Buffering, summarising, and omitting are ways to:

A. reduce information overload.

B. avoid active listening.

C. avoid the risk of flaming.

D. improve communication between men and women.

E. increase media richness.

[QUESTION]

125. The most obvious cross-cultural communication challenge is:

A. silence.

B. shaking hands.

C. language.

D. smiling.

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