26 May Question 21. Conceptual, human, and technical skills are important to which managerial lev
Question
21. Conceptual, human, and technical skills are important to which managerial level?
| a. | Top managers |
| b. | Middle managers |
| c. | First-line managers |
| d. | Non managers |
| e. | All of these |
ANS:
22. ____ are most important at the top management level.
| a. | Conceptual skills |
| b. | Human skills |
| c. | Technical skills |
| d. | Project skills |
| e. | All of these |
ANS:
23. The biggest mistake that many managers make is the failure to ____.
| a. | clarify direction |
| b. | communicate effectively |
| c. | display compassion to employees |
| d. | create employee recognition programs |
| e. | focus on productivity |
ANS:
24. Critical management missteps include:
| a. | poor communication skills |
| b. | reactionary behavior |
| c. | inability to build a team |
| d. | failure to adapt |
| e. | all of these |
ANS:
25. According to the text, what are the skills used by managers when performing the four functions of management?
| a. | Conceptual, interpersonal, and organizational |
| b. | Functional, problem-solving, and technical |
| c. | Analytical, interpersonal, and financial |
| d. | Conceptual, human, and technical |
| e. | Communication, strategic, and innovative |
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