26 May Question 24) Which of the following statements about leadership is true? A. leaders are managers.
Question
24) Which of the following statements about leadership is true?
A. leaders are managers.
B. leaders are hierarchically superior to followers.
C. managers are leaders.
D. Nonsanctioned leadership is as important as or more important than formal influence.
E. Formal rights enable managers to lead effectively.
25) Danielle wants to become a surgeon, not only because achieving this goal will give her self-respect and autonomy, but also because she wants a job with high status and recognition from others. Which of Maslow’s needs is Danielle trying to fill?
A. self-actualization
B. psychological
C. esteem
D. safety
E. social
26) Which level of Maslow’s hierarchy of needs deals with satisfying one’s hunger, thirst, and need for sex?
A. safety
B. esteem
C. social
D. psychological
E. physiological
27) Which of the following statements best defines a work group?
A. The performance of a work group is generally greater than the sum of its inputs from individual members.
B. A work group consists of 3 or more people from across departmental or functional lines.
C. A work group consists of 3 or more people who take on self-supervising responsibilities.
D. A work group is a group comprised of 10 or more people
E. A work group interacts primarily to share information, rather than to engage in work that requires joint effort.
28) Negotiation can be defined as a process in which two or more parties exchange goods or services and attempt to agree upon _____.
A. the exchange rate for those goods and services
B. effective arbitrators for disputes
C. a model of the negotiation process for resolving differences
D. the monetary value of the exchanged items
E. acceptable bargaining strategies for obtaining the goods and services
29) The traditional view of conflict is the belief that conflict is _____.
A. harmful
B. situationally-dependent
C. necessary
D. neutral
E. natural
30) John Kotter’s view argues that management focuses on coping with complexity, whereas leadership focuses on coping with _____.
A. conflict
B. morale
C. defeat
D. change
E. success
31) Examples of on-the-job training include all of the following except _____.
A. job rotation
B. understudy assignments
C. simulation centers
D. formal mentoring programs
E. apprenticeship
32) Training employees how to be better listeners falls under which of the following training categories?
A. ethical skills
B. interpersonal skills
C. problem-solving skills
D. cultural skills
E. technical skills
33) _____ can be used to increase the perception that employees are treated fairly.
A. Selective evaluation
B. Documenting with a journal
C. Multiple raters
D. Focusing on subjective evaluations
E. Due process
34) Which of the following has proven to be a particularly good predictor for jobs that require cognitive complexity?
A. intelligence tests
B. work sampling
C. integrity evaluations
D. aptitude tests
E. behavioral assessment
35) Which type of skill training has become increasingly important in organizations?
A. financial
B. problem solving
C. technical
D. interpersonal
E. social
36) Investors bragged about their investing expertise during the stock market rally between 1996 and early 2000, then blamed analysts, brokers, and the Federal Reserve when the market imploded in 2000. These investors were most probably guilty of what?
A. fundamental attribution error
B. the halo effect
C. self-serving bias
D. distinctiveness
E. selective perception
37) The “realistic” personality from Holland’s typology of personality and congruent occupations would be well suited for which of the following jobs?
A. painter
B. mechanic
C. accountant
D. lawyer
E. biologist
38) An example of change in the nature of the work force is an increase in_____.
A. college attendance
B. capital equipment
C. mergers and consolidations
D. divorce rates
E. more cultural diversity
39) Whenever Jane is successful she takes full credit for what has happened, but whenever she is unsuccessful she attributes her failure to bad luck or blames one of her fellow employees. She is guilty of _____.
A. fundamental attribution error
B. the halo effect
C. attribution bias
D. distinctiveness
E. self-serving bias
40) A task that is subdivided into many separate job
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