Question 26. What is the purpose of modern-day assessment centers?

26. What is the purpose of modern-day assessment centers?

A. To select officers for the military

B. To assess, identify and develop leadership potential

C. To select civil servants for the government

D. To select special agents and spies

27. What is the first step in improving the bench strength of the leaders within an organization?

A. To promote the right people

B. To cultivate employee loyalty

C. To be up-to-date with the latest developments in technology

D. To evaluate and reward its leaders

28. How can one differentiate between successful and unsuccessful leaders?

A. By the attributes of their followers

B. By the attributes they possess

C. By the productivity of their followers

D. By the behaviors they exhibit

29. What is a disadvantage of judging the effectiveness of a leader based on the subordinates’ ratings?

A. Results are due to factors beyond leaders’ control

B. There may be no links between ratings and unit performance

C. Raters’ unwillingness to provide tough feedback

D. Raters are unaware of true performance

30. What is the advantage of judging the effectiveness of a leader based on

superiors’ ratings?

A. Multiple raters

B. Subject of leaders’ behaviors

C. Frequently used

D. Actual results

31. Oftentimes these individuals are given lower performance appraisal ratings

because superiors do not want them to get promoted.

A. Cheerleaders

B. Results only managers

C. In name only managers

D. Competent managers

32. This phenomenon is becoming more prevalent as organizations move to- ward virtual teams or increase the number of people any one superior may supervise.

A. Superiors may be largely unaware or unfamiliar with a target leader’s

performance

B. Superiors do not take the time to provide accurate performance ap- praisal ratings

C. Superiors have difficulty dealing with conflict

D. Superiors would rather give average ratings than deal with the emo- tions associated with unflattering ratings

33. An in-depth examination of a leader’s behavior in a particular set of

circumstances is a(n)

A. Case study

B. Correlational study

C. Experiment

D. Nomothetic study

34. A politician’s advisor explains how demographic changes in the politician’s

district make it important for the politician to spend relatively more time in the district seeing constituents than she has needed to in the recent past. This is an example of

A. Ingratiation

B. An inspirational appeal

C. A consultation

D. A rational persuasion

35. When a minister makes an impassioned plea to members of his

congregation about the good works which could be accomplished if a pro- posed addition to the church were built, he is

A. Making a personal appeal

B. Making an inspirational appeal

C. Making a rational persuasion

D. Using ingratiation

36. This occurs when agents ask targets to participate in planning an activity.

A. Rational persuasion

B. Ingratiation

C. Consultation

D. Personal appeal

37. A salesperson’s good-natured or flattering banter with you before you make a decision about purchasing a product exemplifies

A. Rational persuasion

B. Consultation

C. Personal appeal

D. Ingratiation

38. Coalition tactics

A. Are used when agents seek the aid of others to influence the target

B. Occur when agents ask targets to participate in planning an activity

C. Occur when the agent attempts to get you in a good mood before

making a request

D. Are used when agents ask another to do a favor out of friendship

39. _____ occur when agents make requests based on their position or author- ity.

A. Pressure tactics

B. Legitimizing tactics

C. Exchanges

D. Coalition tactics

40. A judge who gives a convicted prisoner a suspended sentence but tells him to consider the suspension a “sword hanging over your head” if he breaks the law again is using

A. Legitimizing tactics

B. Coalition tactics

C. Pressure tactics

D. Rational persuasion

41. Leaders who have only coercive or legitimate power may be able to use only _____ to influence followers.

A. Coalition tactics

B. Inspirational appeals

C. Consultations

D. Ingratiation

42. People typically use legitimizing or pressure tactics when

A. They are at a disadvantage

B. An influencer has the upper hand

C. They expect resistance

D. Parties are relatively equal in power

43. One of the predictions for what the _____ generation might look like as its

members move through their 20s is that they will develop community norms based on rules, standards and personal responsibility.

A. Boomer

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