Question 31. (p. 7) Companies such as GE and Nestle, which transcend national borders, are called

31. (p. 7) Companies such as GE and Nestle, which transcend national borders, are called:
A. International
B. Transnational
C. Internet
D. Globalized
E. None of the above

32. (p. 7) Globalization is an issue primarily for:
A. Large transnational firms
B. Medium-sized transnational firms
C. Small transnational firms
D. Domestic firms with overseas sales
E. All firms

33. (p. 9) One of the most important factors for change in management is the growing need for:
A. Command-and-control management style
B. Good, new ideas
C. Good, experienced employees
D. Eliminating costs
E. International recognition

refers to the practices aimed at discovering and harnessing an organization’s intellectual
resources?
A. Collaboration
B. Knowledge management
C. Innovation
D. Competitiveness
E. Effectiveness

Chapter 01 – Managing
35. (p. 10) All of the following are forms of collaboration across boundaries EXCEPT:
A. Partnering with a supplier to build success of both companies
B. Competitors joining forces to cooperate in pursuit of a common business interest
C. Sharing knowledge freely across the organization
D. Creating a new product to replace an existing one the company already produces
E. None of the above

Chapter 01 – Managing
36. (p. 11) Which of the following is NOT one of the fundamental success drivers for managing
competitive advantage?
A. Innovation
B. Quality
C. Speed
D. Cost competitiveness
E. All of the above are drivers for competitive advantage

37. (p. 12) _______ is the introduction of new goods and services.
A. Success
B. Strategic quality planning
C. Innovation
D. Competitive advantage
E. Entrepreneurship

: 2

38. (p. 13) All of the following statements regarding innovation are true EXCEPT:
A. It comes from people
B. It must be a strategic goal
C. It must be managed properly
D. It is only effective for large companies
E. All of the above are true

Chapter 01 – Managing
39. (p. 13) Which of the following concepts has been referred to as “today’s Holy Grail?”
A. Speed
B. Quality
C. Innovation
D. Finance
E. Management

40. (p. 13) The excellence of your product (goods or services) is called
A. Innovation
B. Quality
C. Speed
D. Cost competitiveness
E. None of the above

41. (p. 13-15) Surveying customers is about how helpful the staff was is an example of an
organization assessing ______________.
A. Innovation
B. Quality
C. Service
D. Cost competitiveness
E. Both B and C

Chapter 01 – Managing
42. (p. 14) Quality can be measured in all of the following terms EXCEPT
A. Product performance
B. Customer service
C. Eliminating failures or breakdowns
D. Being first in a new market
E. Aesthetics

43. (p. 15) Fast and timely execution, response and delivery of results is called:
A. Innovation
B. Speed
C. Cost competitiveness
D. Quality
E. Control

44. (p. 16) Cost competitiveness means that you
A. Sacrifice quality to keep costs low
B. Carefully monitor costs mainly during the start-up of business
C. Price your product of service at a level attractive to consumers
D. Manage your costs by being effective
E. All of the above

Chapter 01 – Managing
45. (p. 17) Which of the following statements is most accurate regarding competitive
advantage?
A. You may successfully select one competitive advantage and stick with it permanently
B. You will be most successful if you work on one element of competitive advantage at a time
C. The best managers and companies deliver all four elements of competitive advantage
D. Competitive advantage is over-rated as a factor for success
E. None of the above

46. (p. 19) ______________ is the process of working with people and resources to accomplish
organizational goals.
A. Planning
B. Management
C. Controlling
D. Decision making
E. None of the above

47. (p. 19) Which of these is NOT a key management function?
A. Controlling
B. Planning
C. Leading
D. Researching
E. Organizing

Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteDemy. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.