30 May Question All eight assessments and article critique
Question
All eight assessments and article critique
Unit 1 assessments
Question 1
Knowledge is composed of which three interrelated types?Answer
Declarative, practical, and strategic
Declarative, practical, and skill
Compilation, automatic, and strategic
Declarative, procedural, and strategic
None of the above
4 points
Question 2
A mechanistic design is best applied in which of the following situations?Answer
Non routine technologies
Small businesses
High volume assembly lines
Where there are not clear answers to many of the problems that arise
4 points
Question 3
Strategic planning is best defined as:Answer
the development of a relatively long term mission.
the development of relatively short term objectives.
A process for determining how best to pursue the organizations mission while meeting the demands of the environment
the development of values and ideals of the organization.
4 points
Question 4
Organizational development is best defined asAnswer
a profession that deals with reacting to changes in external environment.
a profession and field of study that creates and implements planned change in organizations.
a profession and field of study that deals with creating and implementing new ideas in the organization.
a field of study and profession that deals with explaining serendipitous events.
4 points
Question 5
Which best explains the strategic training alternative of the internal provider?Answer
All or most training developed in house, each phase handled by specialists, and needs developed from a decentralized HRD function
All or most training purchased from outside sources, each phase handled by specialists, and needs developed from a centralized HRD function.
All or most training activities provided by outside trainers and training function’s role is to select and manage training suppliers.
All or most training developed in house, each phase handled by specialists, and needs developed from a centralized HRD function.
4 points
Question 6
In the evaluation of training, a determination of whether the trainer actually covered all aspects of the training as designed is calledAnswer
outcome evaluation.
outcome.
phase evaluation.
process evaluation.
procedural evaluation.
4 points
Question 7
What is ISO 9000?Answer
A series of standards to assure consistency in product quality.
An HR software package.
A quality standard set by the Japanese.
A strategic quality forecasting model.
All of the above.
4 points
Question 8
What are some reasons companies should invest in strategic HR?Answer
To be able to grow
To increase their market value
To centralize their strategies
To involve management
4 points
Question 9
OD interventions could be implemented more successfully if they included training where employeesAnswer
developed a common knowledge and skill base in the area of the intervention.
Understood group dynamics and became skilled at working within groups.
Understood and became skilled at using a common problem solving model.
Both A & C.
All of the above.
4 points
Question 10
In the training process model, evaluation begins at which point?Answer
During the design phase.
During the implementation phase.
During the analysis phase.
During the development phase.
4 points
Question 11
Define KSA’s and explain the different levels of each.Answer
30 points
Question 12
Describe how the model of training processes serves as a problem?solving tool. Include a brief explanation of each of the five phases. Answer
Unit II Assessment
Question 1
1.
Stimulus leads to response which leads to consequence, best illustrates which theory?
Answer
Punishment
Consequence
Reinforcement
Needs
Hierarchy of needs
4 points
Question 2
1.
A basic premise in Social Learning Theory is
Answer
a behaviorist approach to learning
a person learns through observation rather then through doing.
events can be learned without being processed
Consequences of behavior do not influence learning
4 points
Question 3
1.
Negative reinforcement
Answer
reduces the likelihood of a behavior.
increases the likelihood of a behavior.
requires removal of something unpleasant.
both A & C.
both B & C.
4 points
Question 4
1.
Which of the following is a “process” theory of motivation?
Answer
ERG theory
Maslow’s hierarchy of needs
Reinforcement theory
Both A & B
4 points
Question 5
1.
In social learning, theory retention has three phases which are
Answer
attention, symbolic coding, behavioral reproduction.
recognize, recall, retain.
attention, motivation, symbolic coding.
none of the above.
4 points
Question 6
1.
Theories are
Answer
useful for model building but impractical for practitioners.
generally developed by all of us to help us understand how things work in our world.
concrete steps in the “how to” world.
useful when they describe a set of facts and develop a logical rationale for what is likely to be true, given those facts.
both B & D.
4 points
Question 7
1.
What are the factors that interact to determine performance?
Answer
Knowledge, skills and attitudes
Environment, skills, and strategy
Attitudes, strategy, and motivation
Motivation, environment, and skills
Motivation, KSAs, and environment
4 points
Question 8
1.
Symbolic coding is
Answer
the second stage of attracting attention
where you rehearse in your mind how to “do it”
part of the retention process.
a design method for assuring learning.
4 points
Question 9
1.
The formula for performance (M X KSA X E) suggests
Answer
only two of the three factors need to be favorable to obtain high performance.
if motivation is high and KSA’s are adequate, at least moderate performance will be achieved.
if the environment is highly conducive to high performance, then motivation is not very important.
none of the above are correct.
4 points
Question 10
1.
Which of the following statements is true regarding punishment?
Answer
It does not usually reduce the future likelihood of a behavior.
It is a very effective form of motivation.
It has the same results as negative reinforcement.
It is an undesirable training tool.
Randomly administering punishment keeps trainees on their toes.
4 points
Question 11
1.
Explain Social Learning Theory.
Question 12
1.
Two definitions of learning were presented in the text, one was behavioral and one was cognitive. Explain each and indicate the major difference between these definitions and what the training implications of each are.
Answer
unit III assessment
Question 1
1.
_____ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives.
Answer
Performance analysis
Operational analysis
Goals analysis
Organizational analysis
Personnel analysis
4 points
Question 2
1.
A competency based approach focuses on
Answer
knowledge and skills.
attitudes and personality.
all characteristics that underlie successful performance.
motivational characteristics.
4 points
Question 3
1.
According to the text, behavioral tests measure
Answer
situational reaction.
development.
skills.
learning capability.
4 points
Question 4
1.
In response to a TNA the decision is to “change the job.” This means
Answer
there are too many obstacles in the system the way the job is currently set up.
feedback is not occurring in the present set up.
there is a KSA deficiency but it is difficult to train.
rewards are not tied to high performance.
4 points
Question 5
1.
Which of the following focuses on an anticipated performance problem in the future?
Answer
The PAQ
A reactive TNA
A proactive TNA
Work sampling
4 points
Question 6
1.
Performance appraisals are almost always completed by
Answer
peers and self.
360 degree feedback.
supervisors.
work planning and review.
4 points
Question 7
1.
The _____ approach to job analysis immediately identifies the KSA’s required for the job.
Answer
task oriented
worker oriented
operational analysis
job-duty-task
4 points
Question 8
1.
A training needs analysis is conducted when
Answer
a setback event occurs.
a triggering event occurs.
a decision to provide sexual harassment training is made.
a deficiency is determined to be a motivational deficiency.
4 points
Question 9
1.
When an OPG is identified, a/an _____________ should be conducted in order to fully understand the nature of the gap.
Answer
Job analysis
Operational analysis
Performance evaluation
Goal analysis
4 points
Question 10
1.
The selection process of incumbents in operational analysis should be performed by
Answer
a supervisor.
the manager of the organization.
a head hunter.
a job analyst.
4 points
Question 11
1.
Discuss the proactive approach and the reactive approach to TNA.
Answer
30 points
Question 12
1.
Compare reliability and validity.
Unit IV Assessment
Question 1
1.
____________ learners like to learn facts, and solve problems using well tested methods.
Answer
Intuitive
Sensing
Visual
Verbal
4 points
Question 2
1.
Training objectives provide value to
Answer
the trainee.
the training designer.
the trainer and the training evaluator.
both A & C.
all of the above.
4 points
Question 3
1.
If after training the trainee is performing at a level lower than before this means that
Answer
there is zero transfer.
there is negative transfer.
there are obstacles in the system preventing transfer
there are negative outcomes associated with the trained behavior.
4 points
Question 4
1.
” . read an altimeter with an error of no more than 5 feet” is an example of what part of a learning objective?
Answer
Desired outcome
Condition
Standard
Requirement
4 points
Question 5
1.
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