04 Jun Question Integrating diverse ERP systems: a case study Sarmad Alsh
Question
Integrating diverse ERP systems: a case study Sarmad Alshawi Marinos Themistocleous and Rashid Almadani The authors Sarmad Alshawi, Marinos Themistocleous and Rashid Almadani are based in the Department of Information Systems and Computing (DISC), Brunel University, Uxbridge, UK
. Keywords Resource management, Case studies, Customization Abstract Enterprise resource planning (ERP) went through many development cycles since its beginning in the 1970s until it established itself as a backbone of most major enterprises in the world. In spite of its countless advantages, most ERP implementations require heavy customisation to achieve their proclaimed advantages.
This paper represents an endeavour to investigate, through a case study, the feasibility of minimising the heavy customisation required by most ERP implementations by selecting the best modules from each vendor and integrating them using enterprise application integration technologies, to form one (integrated) system. In doing so, the paper provides a description of a way to implement a suggested integrated solution, as well as a discussion of how minimising customisation enables enterprises to upgrade their ERP software effortlessly and cost-effectively. Electronic access
The Emerald Research Register for this journal is available at www.emeraldinsight.com/researchregister The current issue and full text archive of this journal is available at www.emeraldinsight.com/1741-0398.htm
1. Introduction An enterprise resource planning (ERP) system is an attempt to create an integrated product that manages the majority of operations in a company. It is defined by Scott (2002) as: “a suite of integrated corporate wide software applications that drives manufacturing, financial, distribution, HR, and other business functions in a real time environment”. In the past, organisations used
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