Question Question 1 2 out of 2 points

• Question 1

2 out of 2 points

	When the unrealistically positive expectations of job applicants are lowered to match the reality of the actual work setting _____, job acceptance rates may be lower, but job performance, job satisfaction, and survival are higher for those who receive realistic job previews.

• Question 2

2 out of 2 points

	The three sequential states of recruitment efforts include all but which of the following:

• Question 3

0 out of 2 points

	Gen Y’ers rate which of the following as at least as important as compensation

• Question 4

2 out of 2 points

	How does a mission statement differ from a vision statement?

• Question 5

2 out of 2 points

	The category of HRM responsibility aimed at preserving and enhancing employee job competence is:

• Question 6

2 out of 2 points

	The step following recruitment is _____, which is basically a rapid, rough “selection” process.

• Question 7

2 out of 2 points

	The process of obtaining job information is called:

• Question 8

2 out of 2 points

	A key source of problems in mergers, acquisitions, and strategic international alliances is differences in _____.

• Question 9

0 out of 2 points

	“To be the world’s best quick-service restaurant” is an example of a(n):

• Question 10

0 out of 2 points

	Which of the following are included in the five main reasons diversity has become a dominant activity in managing human resources?

• Question 11

2 out of 2 points

	In a(n) _____, employees operate remotely from each other and from managers.

• Question 12

2 out of 2 points

	Which of the following statements about RJPs is true?

• Question 13

2 out of 2 points

	Which factors have contributed to the attractiveness of globalization?

• Question 14

2 out of 2 points

	Staffing is comprised of all the following activities EXCEPT:

• Question 15

2 out of 2 points

	Poll after poll of employers demonstrates that they regard most people with disabilities as good workers, punctual, conscientious, and competent – if given:

• Question 16

2 out of 2 points

	Job specifications:

• Question 17

0 out of 2 points (Extra Credit)

	In the article “A new Mandate for Human Resources,” Ulrich describes a new HR role as an employee champion as the need for HR to:

• Question 18

2 out of 2 points

	According to the text, quality of work life is defined in terms of:

• Question 19

2 out of 2 points

	Ron is a senior production manager at an avionics product research and development organization. Which of the following would be part of Ron’s official responsibility for managing change?

• Question 20

2 out of 2 points

	Which of the following statements about a tight labor market is true?

• Question 21

2 out of 2 points

	All of the following are true about Generation Y EXCEPT:

• Question 22

2 out of 2 points

	Which of the following is an example of a direct cost associated with mismanaged organizational stress?

• Question 23

2 out of 2 points

	High performers who are difficult to replace represent _____ turnovers.

• Question 24

2 out of 2 points

	In retailing, there is a chain of cause and effect running from employee behavior to customer behavior to:

• Question 25

2 out of 2 points

	What is the numerator used in the formula used to calculate turnover over any period?

• Question 26

2 out of 2 points

	(Blank)______ issues address the fact that employees at every organizational level face personal or family issues that can affect their performance on the job.

• Question 27

2 out of 2 points

	What is the purpose of the process component of the LAMP model?

• Question 28

2 out of 2 points

	Any failure of an employee to report for or to remain at work as scheduled regardless of reason is:

• Question 29

2 out of 2 points

	Which of the following would NOT be considered a key force accounting for women today aiming for high-level business jobs?

• Question 30

2 out of 2 points

	In terms of recruitment sources among employers, which of the following observations is true?

• Question 31

2 out of 2 points

	To drive the diversity initiative throughout the company, it must be integrated into _____, with a requirement to measure specific results.

• Question 32

2 out of 2 points

	Which of the following is NOT considered a primary cause of intergenerational conflict?

• Question 33

2 out of 2 points

	_____ refers to actions taken to overcome the effects of past or present practices, policies, or other barriers to equal employment opportunity.

• Question 34

2 out of 2 points

	The steps undertaken by organizations to attract and retain racial and ethnic minorities include all of the following EXCEPT:

• Question 35

2 out of 2 points

	Information, design, and statistics pertain to which component of the LAMP model?

• Question 36

2 out of 2 points

	Having a rational talent strategy including competitive advantage and talent pivot points pertains to which component of the LAMP measurement system?

• Question 37

2 out of 2 points

	A broad objective of HRM is to _____ of all workers in the organization.

• Question 38

2 out of 2 points

	Which of the following is a characteristic of a 21st-century corporation as compared to a 20th-century corporation?

• Question 39

2 out of 2 points

	What is the advantage of using job performance as a job analysis method?

• Question 40

2 out of 2 points

	All of the following statements about competency models are true EXCEPT:

• Question 41

2 out of 2 points

	RJPs seem to work best when:

• Question 42

2 out of 2 points

	Distrust, disrespect, and animosity pertain to which component of indirect costs associated with mismanaged organizational stress?

• Question 43

2 out of 2 points

	What is the purpose of measuring turnover costs?

• Question 44

0 out of 2 points (Extra Credit)

	In the article “Building a Business Case for Diversity,” Robinson & Dechant discuss all BUT the following reasons for diversity:

• Question 45

2 out of 2 points

	Retention comprises all of the following activities EXCEPT:

• Question 46

2 out of 2 points

	_____ measures are usually expressed in terms of time, quantity, or quality.

• Question 47

2 out of 2 points

	Strategic workforce planning focuses on firm-level responses to _____ business issues over multiple time horizons.

• Question 48

2 out of 2 points

	Which of the following is NOT a way in which companies have broadened the scope of their interactions with universities for the purposes of recruiting?

• Question 49

2 out of 2 points

	The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, and speed is called:

• Question 50

2 out of 2 points

	Which of the following is true?

• Question 51

2 out of 2 points

	Which of the following is NOT a feature of high-performance work practices?

• Question 52

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