20 Jun Question Review Test Submission: Week 6 Quiz 4
Question
Review Test Submission: Week 6 Quiz 4
• Question 1
0 out of 2 points
Patient management protocols control effectiveness because they specify when CSSs are required, optional or not recommended, thus allow the HCO to measure:
• Question 2
0 out of 2 points
Caregiver reliance on CSS expertise when questions arise about individual patients is an example of what kind of assistance provided by the CSS?
• Question 3
0 out of 2 points
Market share is a measure of which operational dimension for the CSS?
• Question 4
0 out of 2 points
What budget process role would an HCO manager responsible for the CSS be expected to do?
• Question 5
2 out of 2 points
Using the community epidemiologic planning equation #1, for CSSs drawing directly from the community, what does the population figure forecast?
• Question 6
2 out of 2 points
Which budget process activity would a CSS manager and team be expected to do?
• Question 7
0 out of 2 points
The best possibility for formal CSS affiliation would be:
• Question 8
2 out of 2 points
To facilitate clinical support services’ ability to benchmark and identify opportunities for improvement, what must the HCO do?
• Question 9
0 out of 2 points
Justification for capital investment should be based on:
• Question 10
0 out of 2 points
Return on investment for a process improvement can be calculated by dividing the contribution by:
• Question 11
2 out of 2 points
What is the purpose of clinical support service?
• Question 12
2 out of 2 points
What is a measure of CSS quality?
• Question 13
0 out of 2 points
In which type of contractual arrangement with a CSS would the HCO own and operate the facility with professional guidance provided by contract with physician corporations?
• Question 14
0 out of 2 points
What is a challenge facing the CSS – HCO affiliation?
• Question 15
2 out of 2 points
Through which level of management is a CSS accountable to the governing board?
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