02 Jun Question Your discussion assignment this week is asso
Question
Your discussion assignment this week is associated with the Pilgrim Bank case. Using the attached file, answer the following questions:
A. Is there a difference in profitability across regular vs. online customers?
B. How should we deal with the missing data?
C. Using a regression model, is there a difference in profitability across the two customer types and if so, how much are the more profitable customers worth to the bank?
You must show any calculations, empirical information, etc. as part of your post, NOT as an attachment. You also must show enough so that someone reading your post will be able to replicate what you did.
Pilgrim Bank (A): Customer Profitability spacer
Harvard Business School Case 602-104
Pilgrim Bank (B): Customer Retention
Harvard Business School Case 602-095
Pilgrim Bank (C): Electronic Bill Pay
Harvard Business School Case 602-103
Courseware 9-608-715
This courseware was prepared solely as the basis for class discussion. Cases are not intended to serve as endorsements, sources of primary data, or illustrations of effective or ineffective management. Copyright © 2008 President and Fellows of Harvard College. No part of this product may be reproduced, stored in a retrieval system, used in a spreadsheet or transmitted in any form or by any means—electronic, mechanical, photocopying, recording or otherwise—
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