18 May Question51. To meet the needs of the organization, all managers carry out the three major categories of roles. They are: ____, ____, and ____ roles.
Question
51. To meet the needs of the organization, all managers carry out the three major categories of roles. They are: ____, ____, and ____ roles.
| a. | monitor, figurehead, and liaison |
| b. | leader, monitor, and spokesperson |
| c. | disseminator, entrepreneurial, and disturbance handler |
| d. | decisional, spokesperson, and leader |
| e. | informational, interpersonal, and decisional |
52. Since not-for-profit organizations do not have a conventional ____, managers may struggle with the question of what constitutes results and effectiveness.
| a. | hierarchy |
| b. | bottom line |
| c. | information system |
| d. | decision-making process |
| e. | structure |
53. A manager in for-profit business focuses primarily on ____, while a manager of a non-profit focuses on ____.
| a. | the bottom-line, employee morale |
| b. | the bottom-line, social impact |
| c. | profitability, customer satisfaction |
| d. | market share, the bottom-line |
| e. | customer satisfaction, organization reputation |
54. One of the roles that a small business manager may emphasize over their counterpart in a large organization is ____.
| a. | information processing |
| b. | spokesperson |
| c. | liaison |
| d. | resource allocator |
| e. | leader |
55. In the new workplace, work is ____, in contrast to the old workplace where work was ____.
| a. | flexible; diverse |
| b. | mechanical; flexible |
| c. | flexible; structured |
| d. | autocratic; structured |
| e. | calm; flexible |
56. The benefits of using interim managers include:
| a. | an organization’s use of specialist skills |
| b. | no long-term commitment for the organization |
| c. | the manager has some flexibility |
| d. | the manager faces new and interesting challenges |
| e. | all of these |
57. ____ is not a force affecting transition from the old workplace to the new workplace.
| a. | Focus |
| b. | Insourcing |
| c. | Workforce |
| d. | Technology |
| e. | Pace |
58. Success in the new workplace depends on the strength and quality of ____.
| a. | individual workers |
| b. | independent teams |
| c. | followers |
| d. | collaborative relationships |
| e. | vendors |
59. __________ has become the new imperative, despite the need for companies to control costs in today’s economy.
| a. | Technology |
| b. | Outsourcing |
| c. | Innovation |
| d. | Communication |
| e. | Delegation |
60. With its “community of interest” in a pre-Facebook era, the Grateful Dead band’s ability to ________ is a principle factor for its success over several decades.
| a. | innovate |
| b. | communicate |
| c. | generate revenue |
| d. | compete |
| e. | monitor |
61. Regina, owner and operator of a small restaurant, believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which aspect of what managers do?
| a. | Organizing |
| b. | Motivating and communicating |
| c. | Measuring |
| d. | Developing people |
| e. | Setting objectives |
62. Which of the following is a function of management?
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