QuestionBus201 exam 3Question 1

Bus201 exam 3

Question 1

A reaction to conflict that involves either ignoring the problem by doing nothing at all, or by deemphasizing the disagreement is known as:

Select one:

a. accommodation.

b. avoidance.

c. probing.

d. compromise.

e. informing.

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Supervisory leadership is behavior that provides

Select one:

a. support..

b. corrective feedback.

c. guidance.

d. All of the above.

e. None of the above.

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Referent Power is described as power that exists through

Select one:

a. control over punishments.

b. control over rewards.

c. the authority to tell others what to do.

d. having expertise.

e. appealing personal characteristics.

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The highest group performance occurs when

Select one:

a. a highly cohesive group has high performance norms.

b. a highly cohesive group has low performance norms.

c. a non-cohesive group has high performance norms.

d. a non-cohesive group has low performance norms.

e. None of the above.

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According to the guidelines of goal-setting theory, which of the following goals is likely to stimulate performance?

Select one:

a. Increase quality levels.

b. Obtain sales levels 15% over the previous year.

c. Sell 85% of defective items overseas within two years.

d. Develop a cure for AIDS this year.

e. Employees who are late for work will be docked 1/2 day’s pay.

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A theory proposing that people will behave based on their perceived likelihood that their effort will lead to a certain outcome and on how highly they value that outcome is referred to as the:

Select one:

a. expectancy theory.

b. ERG theory.

c. path-goal theory.

d. equity theory.

e. goal.

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_________ is a challenge of a diversified work force.

Select one:

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