QuestionCase Study, Stage 2: Business Process Analysis and Technology Solut

Case Study, Stage 2: Business Process Analysis and Technology Solution Proposal

Before you begin this assignment, be sure you have read the “UMUC Haircuts Case Study”, “UMUC Haircuts Stage 1” Project and the “Walmart Example.” You will use the strategic business area and process that you selected in Stage 1; review the feedback you received for any recommended changes to your Stage 1 project prior to starting this assignment and be sure you have an appropriate “process” identified.

Purpose of this Assignment

This assignment gives you the opportunity to apply your analysis skills to model a business process. Modeling the process as it exists (and as it will exist) will aid in the analysis, design, development and implementation of the technology solution. This assignment also gives you the opportunity to apply your knowledge of technology solutions to improve a business process. This assignment specifically addresses the following course outcomes to enable you to:

• analyze internal and external business processes to identify information systems requirements.
• identify and plan IT solutions that meet business objectives.

Business Process Analysis for the UR UMUC Healthy Fitness Center

In order to apply technology to a process, the process must be thoroughly understood and models are used for this purpose. The model also supports business process analysis and redesign when the process is deemed to be inefficient or ineffective. In addition, models are used to design the “to-be” process that describes the desired end state after the technology solution is developed.

For your Stage 1 Project for the Case Study, you identified a strategic business area for improvement of the UMUC Haircuts business, and youidentified a process that could be improved with the use of technology. In this stage, you will create a model of that process that will define in detail the steps in the process as it is done today to aid in the analysis of the problem, and you will create a model of the proposed new, improved process, and explain your proposed IT solution to support that improved process.

The proposed information technology solution should address the revised business process and should be appropriate to UMUC Haircuts. The solution will be briefly described, and an explanation given for why and how this proposed solution will improve the business process. Be sure to read the instructions for the remaining projects in this Case Study (Stages 3-5) to get an understanding of the future projects that build on the proposed solution and to help you in deciding upon your solution. You want to propose a solution that can be used in the assignments that follow this one, so be selective and choose an appropriate solution.

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