Questionestion : (TCO 4) Susan has a part-time “cot

Student Answer: 2 ornaments per hour

3 ornaments per hour

4 ornaments per hour

5 ornaments per hour

Instructor Explanation: 25 ornaments/5 hours = 5 ornaments/hour (Formula 1.1, Chapter 1, pages 20 and 21, Solved Problems)

Points Received: 3 of 3

Comments:

Question 4. Question : (TCO 4) The Dulac Box plant produces 500 cypress packing boxes in two 8-hour shifts. The use of new technology has enabled them to increase productivity by 50%. Productivity is now approximately _____.

Student Answer: 32.55 boxes per hour

40.6 boxes per hour

46.875 boxes per hour

81.25 boxes per hour

300 boxes per hour

Instructor Explanation: 500 crates x 150% = 500 x 1.50 = 750 crates/16 hours; 750 crates/16 = 46.875 crates/hour (Formula 1.1, Chapter 1, pages 20 and 21, Solved Problems)

Points Received: 3 of 3

Comments:

Question 5. Question : (TCO 2) A mission is _____.

Student Answer: the purpose or rational for an organization’s existence

a broad statement of strategies

a simulation used to test various product line options

a plan for cost reduction

an action plan to achieve the mission

Instructor Explanation: Chapter 2

Points Received: 3 of 3

Comments:

Question 6. Question : (TCO 2) The impact of a firm’s strategies to achieve their mission is which of the following?

Student Answer: They exploit opportunities and strengths.

They operate on medium-range tactics.

They are not long range.

They neutralize threats and avoid weaknesses.

They both exploit opportunities and strengths, and they neutralize threats and avoid weaknesses.

Instructor Explanation: Chapter 2: They exploit opportunities and strengths and neutralize threats and avoid weaknesses (SWOT).

Points Received: 3 of 3

Comments:

Question 7. Question : (TCO 2) Which of the following are the three areas that are significant in improving productivity?

Points Received: 3 of 3

Comments:

Question 8. Question : (TCO 1) Which one the following is not a reason why productivity is difficult to improve in the service sector?

Student Answer: Labor intensive

Focuses on individual attributes

Often an intellectual task

Easy to mechanize and automate

Difficult to evaluate for quality

Instructor Explanation: Chapter 1

Points Received: 3 of 3

Comments:

Question 9. Question : (TCO 1) What are the five elements in the management process?

Student Answer: Plan, direct, organize, pricing, and supervise

Accounting/finance, marketing, operations, and management

Organize, plan, implement, staff, and lead

All of the above

None of the above

Instructor Explanation: Chapter 1: Plan, Organize, Staff, Lead, and Control

Points Received: 0 of 3

Comments:

Question 10. Question : (TCO 2) Which of the following are the competing forces in Porter’s five forces model?

Student Answer: Rivals

Potential entrants

Customers and suppliers

Substitute products

All of the above

Instructor Explanation: Chapter 2, page 42

Points Received:

1. Question : (TCO 1) What are four reasons why organizations need to study OM?

Student Answer: The four reasons why organizations need to study OM are: – To know how OM activities work since it is one of the major functions of an organization – To know how goods and services are produced – To understand how operation managers work since their activities affect other business functions in a organization – To improve the profitability of OM since a larger portion of an organization’s revenue is spent in OM References: Render, J. H. a. B. Operations Management (10th ed). Pearson Learning Solutions. Retrieved from http://devry.vitalsource.com/books/9781256081487/id/ch1tab1

Instructor Explanation: 1. To study how people organize themselves for productive enterprise

2. To know how goods and services are provided

3. To understand what operations managers do

4. Because it is such a costly part of an organization