09 May QuestionQuestion 11.
Question
Question 1
1.
_____ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives.
Answer
| Performance analysis | ||
| Operational analysis | ||
| Goals analysis | ||
| Organizational analysis | ||
| Personnel analysis |
4 points
Question 2
1.
A competency based approach focuses on
Answer
| knowledge and skills. | ||
| attitudes and personality. | ||
| all characteristics that underlie successful performance. | ||
| motivational characteristics. |
4 points
Question 3
1.
According to the text, behavioral tests measure
Answer
| situational reaction. | ||
| development. | ||
| skills. | ||
| learning capability. |
4 points
Question 4
1.
In response to a TNA the decision is to “change the job.” This means
Answer
| there are too many obstacles in the system the way the job is currently set up. | ||
| feedback is not occurring in the present set up. | ||
| there is a KSA deficiency but it is difficult to train. | ||
| rewards are not tied to high performance. |
4 points
Question 5
1.
Which of the following focuses on an anticipated performance problem in the future?
Answer
| The PAQ | ||
| A reactive TNA | ||
| A proactive TNA | ||
| Work sampling |
4 points
Question 6
1.
Performance appraisals are almost always completed by
Answer
| peers and self. | ||
| 360 degree feedback. | ||
| supervisors. | ||
| work planning and review. |
4 points
Question 7
1.
The _____ approach to job analysis immediately identifies the KSA’s required for the job.
Answer
| task oriented | ||
| worker oriented | ||
| operational analysis | ||
| job-duty-task |
4 points
Question 8
1.
A training needs analysis is conducted when
Answer
| a setback event occurs. | ||
| a triggering event occurs. | ||
| a decision to provide sexual harassment training is made. | ||
| a deficiency is determined to be a motivational deficiency. |
4 points
Question 9
1.
When an OPG is identified, a/an _____________ should be conducted in order to fully understand the nature of the gap.
Answer
| Job analysis | ||
| Operational analysis | ||
| Performance evaluation | ||
| Goal analysis |
4 points
Question 10
1.
The selection process of incumbents in operational analysis should be performed by
Answer
| a supervisor. | ||
| the manager of the organization. | ||
| a head hunter. | ||
| a job analyst. |
4 points
Question 11
1.
Discuss the proactive approach and the reactive approach to TNA.
Answer
30 points
Question 12
1.
Compare reliability and validity.
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