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Response

Response

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Chapter 11

Response

Cyber Attacks Protecting National Infrastructure, 1st ed.

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• Incident response process is the most familiar component of any cyber security program

• A cyber security program will contain at least the following – Incident trigger

– Expert gathering

– Incident analysis

– Response activities

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Introduction

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Fig. 11.1 – General incident response process schema

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• There are two fundamental types of triggers – Tangible, visible effects of an attack

– Early warning and indications information

• Thus, two approaches to incident response processes – Front-loaded prevention

– Back-loaded recovery

• The two approaches should be combined for comprehensive response picture

• Protecting national assets is worth suffering a high number of false positives

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Pre- Versus Post-Attack Response

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Fig. 11.2 – Comparison of front-loaded and back-loaded response processes

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• Front-loaded prevention critical to national infrastructure protection

• Taxonomy of early warning process triggers – Vulnerability information

– Changes in profiled behavioral metrics

– Match on attack metric pattern

– Component anomalies

– External attack information

• Front-loaded prevention have a high sensitivity to triggers

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Indications and Warning

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Fig. 11.3 – Comparison of trigger intensity threshold for response

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• Optimal incident response team includes two components – A core set of individuals

– A set of subject matter experts

• In complex settings, with multiple incidents, important for team to not work at cross-purposes

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Incident Response Teams

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Fig. 11.4 – Management of simultaneous response cases

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• Response teams in a national setting must plan for multiple concurrent attacks aimed at a company or agency

• Considerations for proper planning include – Avoidance of a single point of contact individual

– Case management automation

– Organizational support for expert involvement

– 24/7 operational support

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Incident Response Teams

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• Questions addressed in the forensic analysis process include – Root cause

– Exploits

– State

– Consequences

– Action

• Great care must be taken to protect and preserve evidence

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Forensic Analysis

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Fig. 11.5 – Generic high-level forensic process schema

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• Internal expert most likely the best to lead a company investigation

• Forensic analysts need the following – Culture of relative freedom

– Access to interesting technology

– Ability to interact externally

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Forensic Analysis

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• Should law enforcement be involved and called upon for support?

• Carefully review local, regional, and national laws regarding when law enforcement must be contacted

• Figure 11.6 outlines a decision process

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Law Enforcement Issues

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Fig. 11.6 – Decision process for law enforcement involvement in forensics

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• Three Components of a Disaster Recovery Program – Preparation

– Planning

– Practice

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Disaster Recovery

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Fig. 11.7 – Disaster recovery exercise configurations

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• National programs can provide centralized coordination – Intrasector coordination should be encouraged

• Currently, coordination is not the main focus of most national emergency response team programs

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National Response Program

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Fig. 11.8 – National response program coordination interfaces

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