20 Jul WHAT IS THE DIFFERENCE BETWEEN STRATEGIC PLANNING AND OPERATIONAL PLANNING?
Part A: General review questions (70 marks)
Question 1
Good leaders ‘practise what they preach’ and act as positive role models that others want to emulate. How would you ensure that your leadership style reflects this statement?
(5 marks)
Question 2
Why are organisational goals important?
(5 marks)
Question 3
What is the difference between strategic planning and operational planning?
(6 marks)
Question 4
How would you show support for and commitment to the goals of the business or organisation you work for?
(6 marks)
Question 5
An effective leader knows their colleagues and the members of their team, and they look after their interests. What three (3) ‘personal attributes’ would an effective leader possess which could be described as having a high level of interpersonal or people skills? List and briefly describe each.
(9 marks)
Question 6
Why is it beneficial for organisations to develop work teams?
(5 marks)
Question 7
What steps should a leader follow when communicating team objectives?
(6 marks)
Question 8
Briefly outline five (5) advantages of conducting regular team meetings?
(5 marks)
Question 9
What is planning? What sequence of activities must managers and leaders be aware of in order to establish a plan for their team?
(5 marks)
Question 10
Identify and discuss briefly four (4) general characteristics that leaders tend to possess.
(8 marks)
Question 11
Fred Fiedler (Cole, 2010), developed a situational theory of leadership. Identify the three (3) contingency dimensions that he believed define the key situational factors that determine the most effective leadership style.
a) List and briefly describe these three (3) dimensions.
(6 marks)
b) Briefly describe what is characterised as a favourable situation for a leader.
(2 marks)
c) Briefly describe what is characterised as a least favourable situation for a leader.
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