24 Jun WHAT OTHER METHODS CAN YOU USE TO DETERMINE THE ACCURACY OF THE MODEL?
PROJECT 1: OPERATIONS MANAGEMENT
This assessment has two parts; part one is project based and part two is scenario-based. Present your responses in a report drafted in word.
Using an organisation of your choice, evaluate the organisation’s supply chain and quality management areas, using the framework below; also provide a brief overview of the organisation being studied and why it was chosen.
PART 1 (67)
Using an organisation of your choice:
Broad area of focus Specific area of focus Mark allocation
Supply Chain • Introduction 2
• Outline the supply chain of an organisation, preferably your 3
organisation or part of it, by focusing on how
Physical distribution is handled ;and 6
• How materials management is handled. 4
• How IT is used to supply chain management. 2
• Outline how the supply chain can be improved. 15
• Summary 2
NOTE. DO NOT BE TEMPTED TO ANSWER THESE QUESTIONS USING COMMON SENSE.
Broad area of focus Specific area of focus Mark allocation
Quality Management • Introduction 2
• Discuss the costs of quality as they apply in your chosen 3
organisation.
• Discuss how quality problems are diagnosed? 2
• Does the organisation have a formal quality system? 1
• Discuss whether it is appropriate. 3
• Outline how the quality system can be improved. 20
• Summary. 2
NOTE. DO NOT BE TEMPTED TO ANSWER THESE QUESTIONS USING COMMON SENSE.
You are required to demonstrate achievement through understanding and application of theory, tools and techniques covered in lectures and material presented in the module plus extra readings.
All your work must be clearly referenced using the Harvard referencing system.
NOTE THAT LEARNING HAS TO TAKE PLACE. SIMPLY COPYING COMPANY DOCUMENTS WILL NOT BE
ACCEPTABLE.
This assessment should be no more than 40 pages.
Adapted from: https://books.google.co.za/books?id=jhBHbIoX3dEC&pg=PA294&lpg=PA294&dq=Production+and+operations+manage ment+case+study+cha,+6,7,8,9,10&source=bl&ots=EBeaEdte0eo&sig=sq92pbJ5W82HloGhZwfkvkklDAk&hl=en&sa=X&v ed=0CCoQ6AEwAmoVChMI2fCgyu6jxwIVSbIUCh2_WwhQ#v=onepage&q&f=false.
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PART 2 (33)
Part two (2) requires an analysis of the scenarios below. Place your answers at the end of the report you generated for part one.
Scenario 1 (11)
The following data is set up for trend analysis:
Year X Pupils’ Enrolment Y
1 36
2 33
3 40
4 41
5 40
6 55
7 60
8 54
9 58
10 61
1.1 Suggest the model you will use to determine the fit between the data and determine if the model fits the
data. (9)
1.2 What other methods can you use to determine the accuracy of the model? (2)
Scenario 2 (11)
Spar wants to categorise its 8 major items using ABC analysis. As manager of Spar, you are required to conduct an ABC analysis, clearly stating your assumptions and actions for each category.
Items 1 2 3 4 5 6 7 8
Annual 300 700 30 800 50 220 160 800
Usage
(units)
Unit 15 25 10 25 14 50 35 15
Cost
(Rs.)
Note: all workings to 2 decimal places
Scenario 3 (11)
Compare and contrast the role and activities of operations management within THREE different sectors, based on each particular sector’s characteristics and desired outcomes. Consider the following sectors: manufacturing, services and construction.
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