13 May WHAT WILL BE THE MAXIMUM NUMBER OF APPLICATIONS PROCESSED USING ONLY FOUR WORKERS?
A public safety unit of a university
issues identification cards at the beginning of each semester. The
steps in the process and the approximate times for each step are
given below.
Note: Steps 1, 2, 3, 4 and 5 must be completed in
the order shown. If necessary, some tasks can be combined and
assigned to the same worker without upsetting the order of the
flow.
Steps in the
process
Estimated time
A. Answer student question re
application 20 seconds
B. Enter student information
90 seconds
C. Check student/staff
status
40 seconds
D. Take
photo
80 seconds
E. Issue
ID
30 seconds
a. Assuming that each station is assigned to one worker, how
many applications can be processed per hour using the configuration
shown above?
b. Suppose you are authorized to hire one more staff. Explain to
which station the new worker should be assigned to maximize line
efficiency, and how many applications can be processed per hour
with the addition of the new worker.
c. What will be the maximum number of applications processed
using only four workers?
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