11 May WHICH OF THE FOLLOWING IS NOT A STEP IN THE CONTAINMENT STAGE IN CRISIS MANAGEMENT?
“No food and/or drinks in the
classroom” is an example of a
a. procedure.
b. rule.
c. policy.
d. single-use
plan.
e. project.
52. Which of these are true about contingency
plans?
a. They
are developed to achieve a set of goals that are unlikely to be repeated in the
future.
b. They
are used to provide guidance for tasks performed repeatedly within the
organization.
c. They
define company responses to specific situations, such as emergencies or
setbacks.
d. They
are most important in the organizations.
e. None
of the above.
53. Contingency plans are also referred to as
a. standing
plans.
b. rules.
c. scenarios.
d. procedures.
e. operationally
tactical plans.
54. The crisis management plan should be a
________ that specifies the actions to be taken, and by whom, if a crisis
occurs.
a.
vague,
verbal plan
b.
detailed,
verbal plan
c.
long,
difficult to read plan
d.
vague,
written plan
e.
detailed,
written plan
55. Which of the following is not a step in
the containment stage in crisis management?
a.
Meet
safety and emotional needs
b.
Return
to business
c.
Set
up effective communications systems
d.
Get
the awful truth out
e.
Activate
the crisis management plan
56. During the ______ stage of his companys
crisis management, Jesse Winkler must ensure that the stakeholders physical
and emotional needs are met.
a.
prevention
b.
preparation
c.
containment
d.
response
e.
all
of the above
57. Traditionally, if Tara, CEO of Butterfly
Pillows, needed to conduct corporate planning, it would be performed by all of
the following EXCEPT
a.
central
planning departments.
b.
decentralized
planning groups.
c.
top
executives.
d.
consulting
groups.
e.
the
president of the company.
58. The traditional approach to corporate
planning was to
a. have
a decentralized planning staff.
b. have
a centralized planning department.
c. set
up a planning task force.
d. set
up planning committees.
e. use
TQM approach.
59. A group of planning specialists who
develop plans for the organization as a whole is known as
a. management
by objectives.
b. planning
task force.
c. decentralized
planning staff.
d. centralized
planning department.
e. total
quality management group.
60. Alabama Airlines has three planning
specialists who help division managers develop their own division plans. Serving as consultants to the divisions, the
planning specialists give advice about strengths, weaknesses, opportunities,
and threats. Alabama Airlines is
utilizing what approach to the planning function?
a. Centralized
planning department
b. Decentralized
planning staff
c. Planning
task force
d. Centralized
planning committee
e. TQM51. “No food and/or drinks in the
classroom” is an example of a a. procedure. b. rule. c. policy. d. single-use
plan. e. project. 52. Which of these are true about contingency
plans? a. They
are developed to achieve a set of goals that are unlikely to be repeated in the
future. b. They
are used to provide guidance for tasks performed repeatedly within the
organization. c. They
define company responses to specific situations, such as emergencies or
setbacks. d. They
are most important in the organizations. e. None
of the above. 53. Contingency plans are also referred to as a. standing
plans. b. rules. c. scenarios. d. procedures. e. operationally
tactical plans. 54. The crisis management plan should be a
________ that specifies the actions to be taken, and by whom, if a crisis
occurs.a.
vague,
verbal planb.
detailed,
verbal planc.
long,
difficult to read pland.
vague,
written plane.
detailed,
written plan 55. Which of the following is not a step in
the containment stage in crisis management?a.
Meet
safety and emotional needsb.
Return
to businessc.
Set
up effective communications systemsd.
Get
the awful truth oute.
Activate
the crisis management plan 56. During the ______ stage of his companys
crisis management, Jesse Winkler must ensure that the stakeholders physical
and emotional needs are met.a.
preventionb.
preparationc.
containmentd.
responsee.
all
of the above 57. Traditionally, if Tara, CEO of Butterfly
Pillows, needed to conduct corporate planning, it would be performed by all of
the following EXCEPTa.
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