· Question 1 4 out of 4 points Ethics can be defined as not doing anything illegal

· Question 1

4 out of 4 points

	Ethics can be defined as not doing anything illegal.

· Question 2

4 out of 4 points

	As long as your message is clear, the size of your audience should not affect your approach.

· Question 3

0 out of 4 points

	Adopting a “you” attitude in business writing is simply a matter of using the pronoun “you” as much as possible.

· Question 4

4 out of 4 points

	When you are criticizing or correcting, it is best to _________

· Question 5

4 out of 4 points

	In general, user-generated content sites have yielded disappointing results for companies that have used them for business purposes.

· Question 6

4 out of 4 points

	Using white space in a document ________
D. provides visual contrast and important resting points for your readers. D. provides visual contrast and important resting points for your readers.

· Question 7

4 out of 4 points

	“All the characteristics and experiences that define each of us as individuals” is the definition of ________

· Question 8

4 out of 4 points

	Most people belong to ______

· Question 9

4 out of 4 points

	In terms of social networking, UGCstands for ________

· Question 10

4 out of 4 points

	Unlike style sheets and templates, _________ address(es) the overall look and feel of a page or screen, including color palettes and background images.

· Question 11

0 out of 4 points

	International business communication has been hampered by tightening trade barriers throughout the world.

· Question 12

0 out of 4 points

	For effective document design, you should _______

· Question 13

4 out of 4 points

	The denotative meaning of a word is its dictionary definition.

· Question 14

4 out of 4 points

	Social media postings on sites such as Twitter and Facebook ________

· Question 15

4 out of 4 points

	The preferred title for women in business is __________, unless the individual requests otherwise.

· Question 16

4 out of 4 points

	When introducing yourself to someone in a business context, you should always include a brief description of ________

· Question 17

4 out of 4 points

	The key to a productive meeting is careful planning that addresses _____

· Question 18

0 out of 4 points

	When your message is complex and includes a large amount of information, _______

· Question 19

4 out of 4 points

	Cultural contextrefers to the pattern of physical cues, environmental stimuli, and implicit understanding that conveys meaning between members and the same culture.

· Question 20

4 out of 4 points

	Business communication is often more demanding than social communication because communication on the job is affected by the _____

· Question 21

4 out of 4 points

	“Although our servers are stable, the telephone system is a serious concern” is a _________

· Question 22

0 out of 4 points

	Serif typefaces are generally preferable to sans serif fonts for ______

· Question 23

4 out of 4 points

	Email etiquette requires that writes do all of the following except ________

· Question 24

4 out of 4 points

	Because many email programs display the first few words or lines of incoming messages, you should _______

· Question 25

0 out of 4 points

	“Insurance premiums have increased, and cost-of-living raises have not kept up” is a _______ sentence.

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